1. General Policy

Due to the nature of digital goods, all purchases made within ImposterOut (including word packs, bundles, and subscriptions) are generally non-refundable once access to the digital content has been granted.

2. Accidental Purchases

If you or your child made an accidental purchase, please contact us at pioneersnextgen@gmail.com within 48 hours of the transaction. While we cannot guarantee a refund, we will review each case individually.

For purchases made through the Apple App Store or Google Play Store, you may also need to request a refund directly through their respective support channels:

• Apple Support - Request a Refund
• Google Play - Request a Refund

3. Subscription Cancellations

You can cancel your ImposterOut Pro subscription at any time. Upon cancellation:

• You will continue to have access to all Pro features until the end of your current billing period.
• No further charges will be made to your account.
• We do not offer partial refunds for the remaining days of a billing cycle.

4. Faulty Content

If a digital product you purchased is not working as described (e.g., a word pack fails to unlock), please contact us immediately so we can resolve the issue or provide a manual credit to your account.